Privacy Policy

Forestt Trail – Privacy Policy

Last Updated: June 22, 2025

At Forestt Trail, a brand of Go Green Spices Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, and use our services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect
   We may collect personal information from you in various ways, including, but not limited to, when you:

• Register an account: Name, email address, phone number, delivery address, password.
• Place an order: Billing information (e.g., credit/debit card details, UPI IDs), transaction history, preferences.
• Participate in promotions or surveys: Demographic information, feedback.
• Interact with customer support: Details of your inquiries and our responses.
• Automatically collected information:

• Usage Data: Information about how you access and use our Services, including IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information
   We use the information we collect for various purposes, including:

• To provide and manage our Services: Process your orders, deliver products, manage your account, and provide customer support.
• To personalize your experience: Tailor product recommendations, offers, and content based on your preferences and purchase history.
• To improve our Services: Analyze usage patterns, identify trends, and develop new features and offerings.
• To communicate with you: Send order confirmations, delivery updates, promotional offers, newsletters (you can opt-out), and other service-related communications.
• For marketing and promotional activities: Subject to your consent, we may send you information about new products, special offers, and events.
• To ensure security and prevent fraud: Protect our Services and users from unauthorized access, fraud, and other illegal activities.
• To comply with legal obligations: Respond to lawful requests from government authorities and comply with applicable laws and regulations.

3. Sharing Your Information
   We may share your information with:

• Service Providers: Third-party vendors and partners who perform services on our behalf, such as payment processing, order fulfillment, delivery, marketing, and data analytics. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Affiliates and Group Companies: For internal business purposes and to offer integrated services.
• Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will never sell or rent your personal data to third parties for their independent marketing purposes without your explicit consent.

4. Data Security
   We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes using Secure Socket Layer (SSL) technology for sensitive data transmission and employing industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices
   You have certain rights regarding your personal information:

• Access and Correction: You can access and update most of your personal information by logging into your account.
• Opt-out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email or by updating your communication preferences in your account settings.
• Data Deletion: You may request the deletion of your account and personal data, subject to legal and operational requirements.
• Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Children’s Privacy
   Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

7. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
   forestttrail@gmail.com